Mustbet's Terms & Conditions

Mustbet is an internationally licensed online betting and gaming platform. To use our services, you must agree to the following general terms and conditions. These terms apply to all Mustbet users worldwide, including those based in Bangladesh.

By using Mustbet's services, you confirm that you are participating on this platform voluntarily and with full awareness. If you were pressured or misled into creating an account, please notify us immediately.

• Mustbet's services may only be used for personal and recreational purposes
• Placing bets for commercial purposes or on behalf of third parties is strictly prohibited
• Each user may operate one account only
• Account credentials must not be shared with anyone
• Any attempt at fraud or manipulation will result in account closure
• Mustbet reserves the right to amend these rules at any time

To create an account on Mustbet, you must provide accurate and complete information. Accounts created with false or fabricated details may be closed at any time and any funds held may be forfeited.

During registration, you will need to provide: your full name, date of birth, email address, mobile number, and preferred payment method. A copy of your National ID or passport may be requested later for KYC verification.

• All information provided at registration must be accurate and up to date
• Only one account may be registered per email address or mobile number
• To update your details after registration, please contact our support team
• Keep your password strictly confidential — Mustbet will never ask for your password
• If you suspect your account has been hacked or accessed without your permission, contact support immediately

Mustbet is fully committed to keeping minors away from gaming. You must be at least 18 years old to register on our platform. This policy is strictly enforced and no exceptions are made.

Mustbet reserves the right to verify your age at any time. If verification cannot be completed, or if you are found to be under 18, your account will be closed immediately.

Mustbet's bonus and promotion offers are designed specifically for our users. Each bonus comes with its own terms and conditions that must be met. You cannot withdraw a bonus immediately — withdrawals are only possible after the applicable wagering requirements have been fulfilled.

• Welcome bonus is for new accounts only and applies once on the first deposit
• Bonus wagering requirements typically range from 30x to 40x
• Bets placed with bonus funds must have minimum odds of 1.50 or higher
• Bonus offers must generally be used within 30 days, after which they will expire
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed
• Mustbet reserves the right to modify or cancel any bonus offer at any time

Deposits and withdrawals on Mustbet are completely secure and fast. We support the most popular payment methods in Bangladesh so you can easily add or withdraw funds. Every financial transaction is protected with SSL encryption.

To make a withdrawal, your account must be fully verified and your deposit must have been wagered at least once. Withdrawal requests cannot be cancelled once submitted.

• Withdrawals can only be made via the same method used for the original deposit
• Mustbet may request additional verification for any suspicious transactions
• Bank transfers may be delayed on bank holidays

There are important rules to follow when placing bets on Mustbet. These rules ensure that every bet takes place in a fair and transparent environment. Violating the betting rules may result in bets being voided and action being taken on your account.

• Once a bet is confirmed, it cannot be changed or cancelled
• Mustbet reserves the right to void any bet placed at abnormal odds due to a system error
• Live betting odds can change rapidly once a match has started
• If an event is cancelled or postponed, the stake for that bet will be refunded
• Betting limits may vary for each event and market
• You cannot place a bet that exceeds your account balance
• Any involvement in match fixing or fraud will result in permanent account closure

Mustbet believes betting should be fun, not a source of stress. We always encourage responsible gaming. If you feel that betting is having a negative impact on your daily life, relationships, or finances, please take a break.

Mustbet offers a range of responsible gaming tools that you can use at any time to help keep your gaming habits in check.

• Set daily, weekly, or monthly deposit limits
• Temporarily suspend your account for a set period (cooling-off period)
• Choose Self-Exclusion — take a complete break for a set period
• Enable reality check notifications to receive regular reminders about your session time
• Set a session time limit to avoid spending too long on the platform

For more details, visit our Responsible Gaming View page.

Mustbet reserves the right to suspend or permanently close any account for the reasons listed below. An email notice is typically sent before an account is closed; however, in cases of serious violations, the account may be closed without prior notice.

• Registering with false information or attempting to bypass KYC verification
• Managing multiple accounts or abusing bonuses
• Manipulation of betting patterns or attempting to exploit the system
• Using the platform for criminal activity
• Abusive behaviour towards other users or staff
• To close your account yourself, submit a request to the support team

Mustbet takes the privacy of your personal information very seriously. We collect your data solely to provide our services, ensure security, and meet legal obligations. Your information is never sold or shared with third parties.

• Your information is kept secure with SSL encryption
• Payment information is processed in accordance with PCI DSS standards
• Information may be disclosed to authorities when required by law
• You have the right to request access to or deletion of your personal data

For more details, visit our Privacy Policy View page.

Mustbet reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Changes will be published on this page and registered users will be notified by email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any provision of these Terms is found to be invalid or unenforceable, all remaining provisions will continue to apply in full. Any disputes arising from these Terms will be resolved through international arbitration.